Friday, December 11, 2009

Why I Am Beginning To Hate Dish Network...

During the past week, we had some severe winds. My satellite dish got knocked out of alignment, so I went online to request a service call.

As I was on the Dish Network site, I figured I might as well browse around to see if I wanted to change my service.

I have the 250 channel Gold package, and thought about downgrading to the $10 cheaper Silver package. But, as I started pricing the different packages, that they obviously don't want you to know what you will be paying for satellite service! Look at this:

Here's the price of the Silver package as displayed on Dish's front page:



And, once you log in, the price changes:



I understand the idea of luring in customers with reduced rates, but then, you go to the page where you add or remove services, and you see this:



Why the difference? And, perhaps the best part...my invoice:



One company, four different prices for the same service. Dish Network has NEVER been able to adequately explain to me how their billing is set up. I suspect that they don't know either. If they did, they might actually have to explain options that would save their customers money. And we can't have that...

3 comments:

Michael said...

Your post was very informative and was a learning experience for me. I am much interested in the workings of the dish Network system and about the various dish network deals and packages. Your post was something I was looking for. I will definitely keep coming back to read interesting updates about dish network channels.

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Anonymous said...

Ah, This is perfect! Clarifies
a few misnomers I've seen

Anonymous said...

Ah, This is spot on! Clears up
a few misnomers I've been hearing.