Friday, December 11, 2009

Why I Am Beginning To Hate Dish Network...

During the past week, we had some severe winds. My satellite dish got knocked out of alignment, so I went online to request a service call.

As I was on the Dish Network site, I figured I might as well browse around to see if I wanted to change my service.

I have the 250 channel Gold package, and thought about downgrading to the $10 cheaper Silver package. But, as I started pricing the different packages, that they obviously don't want you to know what you will be paying for satellite service! Look at this:

Here's the price of the Silver package as displayed on Dish's front page:

And, once you log in, the price changes:

I understand the idea of luring in customers with reduced rates, but then, you go to the page where you add or remove services, and you see this:

Why the difference? And, perhaps the best invoice:

One company, four different prices for the same service. Dish Network has NEVER been able to adequately explain to me how their billing is set up. I suspect that they don't know either. If they did, they might actually have to explain options that would save their customers money. And we can't have that...


Michael said...

Your post was very informative and was a learning experience for me. I am much interested in the workings of the dish Network system and about the various dish network deals and packages. Your post was something I was looking for. I will definitely keep coming back to read interesting updates about dish network channels.

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Anonymous said...

Ah, This is perfect! Clarifies
a few misnomers I've seen

Anonymous said...

Ah, This is spot on! Clears up
a few misnomers I've been hearing.